About the Role
β’ Review and validate customer billing information to ensure completeness, accuracy, and compliance with contractual terms.
β’ Monitor billing accuracy and coordinate with operational teams to resolve billing discrepancies.
β’ Monitor customer outstanding balances, ageing reports and escalate overdue accounts and recommend appropriate recovery actions.
β’ Monitor customer credit limits and support credit control activities.
β’ Investigate customer invoice disputes, payment queries and coordinate with Sales, Operations, and other internal stakeholders to resolve disputes promptly.
β’ Provide information to shared service team for receipting function.
β’ Maintain customer master data within the ERP system and ensure customer information, payment terms, tax details, and billing instructions are accurate and up to date.
β’ Monitor doubtful debts and prepare bad debt analyses, evaluate long outstanding balances and recommend provisions or write offs in accordance with company policy.
β’ Assist to prepare balance sheet reconciliations and handle audit queries related to the division
β’ Prepare periodic reports related to invoicing and accounts receivable function.
Hayleys