About the Role
obtaining and processing CRIB reports and CRIB scores for all credit card applications in a timely and accurate manner
maintaining and updating physical and online application trackers, ensuring all application records are accurately captured on a daily basis
screening physical and system-generated credit card applications and verifying supporting documentation for completeness and accuracy
monitoring CASA mandate submissions and coordinating the handover of relevant documentation to branches
supporting and guiding the branch network in achieving credit card sales targets while ensuring compliance with departmental requirements
liaising with customers, branches, and internal departments to facilitate credit card processing, approvals, confirmations, and service-related inquiries
DFCC Bank