About the Role
Drive revenue, profitability, and KPI targets
Oversee service operations (installations, repairs, maintenance)
Monitor technician performance, SLAs, and service quality
Handle customer complaints and escalations
Manage WIP, inventory, debtors, and reporting
Lead and develop service centre staff
Coordinate with internal departments
Monitor fleet operations and ensure compliance
Ensure continuous improvement, cost control, safety, and facility management
Abans Group