Senior Associate - Sales

Maintain and manage the Notion-based CRM system, ensuring all customer records, pipelines, and activity logs are accurate and up to date.
Track leads, sales opportunities, follow-ups, and communication history.
Generate weekly sales reports, dashboards, and performance insights for management.
Assist in managing inbound and outbound customer communications via email, phone, and messaging platforms.
Prepare quotations, product details, and customer-specific information.
Follow up on leads and ongoing discussions to support conversion.
Coordinate internally to ensure timely and accurate responses to customer requests.
Develop and update product catalogues, price lists, sales presentations, and promotional materials.
Ensure all documents align with brand guidelines and maintain visual consistency.
Support preparation of tender submissions, proposals, and onboarding documentation.
Conduct online research to identify potential customers, distributors, and business opportunities.
Build and maintain targeted prospect databases segmented by product or market.
Monitor competitor activity and market trends to identify new sales opportunities.

The candidate should be able to work onsite according to the Australian calendar and shift.
Diploma or degree in Business Administration, Marketing, Sales, or a related field (preferred).
Minimum 2 years of experience in sales support, administration, or customer service roles.
Experience in FMCG, food distribution, or a related industry is highly advantageous.
Familiarity with CRM systems; experience with Notion is a strong advantage.
Strong working knowledge of Canva & Google Workspace (Docs, Sheets, Slides) or similar tools.
Excellent written and verbal communication skills.
Strong organisational and time management abilities.
High attention to detail and accuracy in data management.
Ability to multitask and prioritise effectively in a fast-paced environment.
Self-motivated with the ability to work independently and take initiative.
Strong online research and data gathering capabilities.
Ability to analyse information and identify actionable sales opportunities.